![]() Where Can I Find My Product Code/Model Number?.This is specific to your TV and searching for it in the Help Centre will not produce any results.įor more information on where you can find your products model number, please check here: Please note that the sticker will also contain your serial number, which is often the same as your model number but with extra numbers, for example, "KALED55XU9220STB 1234". Your model number will typically start with the letters "KALED", for example, "KALED55XU9220STB". To find your TVs model number, check the sticker on the back of your TV. Searching your model number can help find your products user guide, firmware updates, specific troubleshooting, compatibility information and more. Once you have determined your TVs model number, you can search it in our Help Centre for information specific to your exact TV. The best first step in rectifying any issues or finding out more about your TV is determining your TVs model number. Please note: the information contained within this guide is general in nature, and some of the information and functions mentioned in this guide may not be applicable to your TV.
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